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AMBERHK's avatar
AMBERHK
Contributing Cover User
4 years ago

PAYROLL HAS BEEN REVERSED - PAYMENT STILL IN ELECTRONIC PAYMENTS

I had to reverse a payroll and redo the payroll as there was an error on the original payroll.   I have reconciled the bank account and I can see the original transaction and the reversal. The new ...
  • Yanike_S's avatar
    Yanike_S
    4 years ago

    Hi AMBERHK 

     

    Thanks for your post. 

     

    This is a good article that will guide you through the steps on how to get a transaction out of the prepare electronic payments window: Reversals in the Prepare Electronic Payments window.

     

    Let me know if you have any more questions after going through the steps.

Yanike_S's avatar
Yanike_S
MYOB Staff

Hi AMBERHK 

 

Thanks for your post. 

 

This is a good article that will guide you through the steps on how to get a transaction out of the prepare electronic payments window: Reversals in the Prepare Electronic Payments window.

 

Let me know if you have any more questions after going through the steps.

twotails's avatar
twotails
4 years ago

I have two transactions in the electronic payments window.  I have followed the previous article in the community help.  I have ticked both transactions gone to bank file and then says error no transactions to be recorded but yes there is.  How do I get rid of those two transactions.

  • Yanike_S's avatar
    Yanike_S
    MYOB Staff
    4 years ago

    Hi twotails 

     

    Thanks for your post.

     

    Could you upload a screenshot of your Prepare Electronic Payments window? I will be able to assist further once I know more about the transactions you are trying to clear. 

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