Payroll Reporting Centre down??
I am having issues with the payroll reporting centre (27/06/23) is it down or is it a problem on my end? Not ideal this close to EOFY :-(
Forum Discussion
I also am having issues, the YTD verification report is not loading and keeps showing a 'something went wrong' message.
Thanks for letting me know. Hopefully they are aware of it and get on top of it soon - definately not ideal this close to EOFY and getting final pays all done :-(
Hi all, Thanks for your post and Welcome here in the Community Forum.
We do apologize for the prolonged wait for this issue to be resolved. Our development team are still in the process of investigating and working on a permanent fix for this issue.
We will inform our users here whenever we have an update from the team. Thanks once again we genuinely appreciate your patience and understanding.
Cheers,
LenethHi CJ-Jube
Thanks for your post.
When you tried to access the Payroll Reporting Centre, did you receive any error message? If you could attach a screenshot of the error message so we can investigate it further on our end. Make sure to remove sensitive information before posting in the Forum.
Best regards,
Doreen
Hi DCWASTE23
To further assist you with this, kindly send me a private message with the following details:
- Serial number
- Name of primary contact and email address
- Business name
- Company File ID (Help > About MYOB AccountRight)
Best regards,
Doreen
Hi DCWASTE23 and @Evryone,
Just want to check if you're still having this issue? If so, feel free to post again and one of us will be happy to help.
Cheers,
EarlHi Earl_HD
I am all good with payroll now but my Dashboard is still on the previous screen rollout instead of the new one - is this likely to change back? I don't mind - I like this one but was just curious because I thought it might go back at some point.
Regards,
Justine
Hi Earl,
issue was fixed after waiting for 4 weeks for Myob to call me.
Thanks for following up.
Hi TheTeaLady,
Thanks for letting us know that your problem is now resolved. Feel free to post again, we're happy to help.
Cheers,
Earl
