Forum Discussion

CJ-Jube's avatar
CJ-Jube
Trusted Cover User
2 years ago

Payroll Reporting Centre down??

I am having issues with the payroll reporting centre (27/06/23) is it down or is it a problem on my end?

Not ideal this close to EOFY :-(

  • Fever001's avatar
    Fever001
    Contributing Cover User

    I have been having the same issue for over 3 hours, hopefully a fix can happen sooner than later.

  • Alissa's avatar
    Alissa
    Experienced Cover User

    Same issue here. Been like this for days! 

     

    • mpgale's avatar
      mpgale
      Contributing Cover User

      Same issue here.

       

      Why is it always at EOFY that MYOB finds a way to stop working.

      • TheTeaLady's avatar
        TheTeaLady
        Trusted Partner

        I can't send the stp reports. Hope its fixed soon

  • Alissa's avatar
    Alissa
    Experienced Cover User

    Unfortunately it's like this every year. 

     

    I was able to get on at 7am this morning, perhaps it's a volume thing, maybe try outisde of business hours if you can?

    • gavin12345's avatar
      gavin12345
      Ultimate User

      Hi Alissa 

       

      MYOB had major issues with their Payroll Reporting Centre not working yesterday - seemed to be sorted sometime in the afternoon.

       

      It seems every year at EOY payroll something goes wrong at MYOB and they stress out all their users. Different issues have occurred 3 years in a row as they made changes to the end of year process, with things like payroll year rollover, tax tables etc.

       

      Thought I'd mention that in terms of Finalising the STP EOY, employers have until 14 July 2023 to do this. Obviously best for employees if done by 30 June as they can lodge their tax returns on 1 July. It was the same with Payment Summaries, employers were required to provide to employees by 14 July.

       

      Regards

      Gavin