Forum Discussion

Abbey1's avatar
Abbey1
3 years ago

Payroll Reversal and PAYG liabilities in AccountRight Plus 2022.7

Hi, working in AccountRight Plus 2022.7: I have had to reverse a payroll entry to correct it. The original entry was dated 26th of June 2022. Reversal and the new, correct entry dated 14th of July 20...
  • CloverQ's avatar
    CloverQ
    3 years ago

    Hi Abbey1 

     

    Thank you very much for working with me through private messages, I'm glad to hear after the script was applied it's now working fine for you. 

     

    Freman Thank you very much for offering your help. AccountRight 2022.8 release was designed to address some payroll changes and bug fixes. This particular situation is not included within that release as our team are still working through a solution. In the meantime, we do have a script available that we can run over impacted online company files, if you need that arranged please do feel free to let us know.

CloverQ's avatar
CloverQ
Former Staff

Hi Abbey1 

 

Thank you for the information. I'm wondering if the liabilities of the original payroll entry was already processed before the pay was reversed? If so, could you please send me a private message with the following details, so we can look into it for you?

 

- Serial number

- Company File ID number under Help > About

 

You can do so by mouse over my avatar and choose 'Send a message'.

Abbey1's avatar
Abbey1
3 years ago

Hi Clover,

Yes, the PAYG of the original payroll entry was already processed (into ATO ICA liability account) before the pay was reversed. You think that's the reason why the PAYG of the reversal transaction has "PAID' status, and as such is not included in Pay Liabilities? If so, is it possible to fix it? 

 

Seeing no other solution (after talking to MYOB support for couple of hours) I have just processed the PAYG for July in two steps:

1. entered Pay Liabilities transaction from liability account 'ATO ICA' for the incorrect amount of PAYG ($22,969), as there is no other way to edit the amount being paid;

2. to record the actual payment from bank account entered Spend Money transaction for the correct amount by splitting it between two accounts:

liability account 'ATO ICA' for the amount $22,969

expense account 'Adjustments, errors, rounding' for the amount -$28

I'm not sure if I haven't created another problem, and I'm happy to make corrections if you know how to fix the original issue.

Kind Regards,

Abbey

 

 

  • Freman's avatar
    Freman
    Trusted Partner
    3 years ago

    The way I have been correcting clients affected by this is to reverse the reversal that is affected by this bug (using the inbuilt reversal process) then recreate the intended reversal with a manual payrun rather than the inbuilt reversal process. 

     

    This resets everything ready for the replacement payrun and makes sure 'pay liabilities' screen picks up the correct amounts.

     

    • Abbey1's avatar
      Abbey1
      3 years ago

       

      Freman wrote:

      The way I have been correcting clients affected by this is to reverse the reversal that is affected by this bug (using the inbuilt reversal process) then recreate the intended reversal with a manual payrun rather than the inbuilt reversal process. 

       

      This resets everything ready for the replacement payrun and makes sure 'pay liabilities' screen picks up the correct amounts.

       

      Hi Freman,

      This is AccountRight Plus 2022.7. I tried to reverse the reversal - the software doesn't allow it. 

      • Freman's avatar
        Freman
        Trusted Partner
        3 years ago

        Unless I'm getting mixed up with a different issue fix, thats a new development in this sorry saga. 

         

        I put a post up on this forum many months ago about this issue which I cannot locate anymore - MYOB have probably removed it because I did not hold back on my scathing critique of them. 

         

         

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