Hi there BillJ,
In addition to what Sai mentioned above, this error message generally means that one or more wage categories that are trying to be excluded from the entitlement aren’t set as hourly categories. After ensuring that the entitlements' linked wage category is set to an hourly basis, not a salary basis, you will need to refresh the entitlement in the background by following the steps given below:
- Take note of the percentage figure.
- Click Equals "hours per pay period"
- Click Equals % percent of gross hours
- Click OK.
Best regards,
Doreen
