Forum Discussion

Jadtay's avatar
3 years ago

Preview Pay details

Im trying to check pays in preview Pay detail report, and its coming up blank.

What the hell? I have had other issues yesterday with card files.

 

Fix this ASAP becuase I need to check if everything is corect.

For the amount of money we are paying you would think everything would work seamlessly. but NOOOOO!!!

  • Hi Jadtay 

     

    Typically this is caused by problems with the AccountRight cache. Clearing the cache can resolve that error: Clearing the AccountRight cache

     

    If you continue to get that error, make sure that Print on Pay advice is ticked for any entitlement/expense payroll categories and then try re-running that report.

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.