Forum Discussion

Amberdiva's avatar
Amberdiva
Experienced Cover User
6 years ago

RDO accrual not reducing

Yesterday I paid out a week's worth of unused RDO's to an employee. The hours were paid out as 'RDO taken' which is the Wage item that is linked to the entitlement 'RDO accrual' therefore hours paid ...
  • Amberdiva's avatar
    Amberdiva
    5 years ago

    Yes, the entitlement wasn't linked as the employee was no longer accruing RDO's, but still had an accumulation of hours from when he was accruing. Bit of an error with MYOB really. The solution was adding the entitlement back to their card, paying out the portion of hours, zero out the automatic accrual, then go back into the card after processing the pay and removing the entitlement again.