Forum Discussion

ChantalW's avatar
ChantalW
Contributing User
3 years ago

Re: 1st Payrun of the year

Did you get a solution?  I am the same with 140 staff!
  • Melisa_D's avatar
    Melisa_D
    3 years ago

    Hi ChantalW, 

     

    Thanks for your post. Can you please confirm the last 4 digits of your product serial number and file ID of the file (This can be found by going to Help > About MYOB AccountRight), I will need to run a script over your file to resolve this. 

Melisa_D's avatar
Melisa_D
Former Staff
3 years ago

Hi ChantalW, 

 

Thanks for your post. Can you please confirm the last 4 digits of your product serial number and file ID of the file (This can be found by going to Help > About MYOB AccountRight), I will need to run a script over your file to resolve this. 

  • ChantalW's avatar
    ChantalW
    Contributing User
    3 years ago

     

    Thanks 2352 and file 1 and file 2

     

    • Melisa_D's avatar
      Melisa_D
      Former Staff
      3 years ago

      Hi ChantalW, 

       

      I've had the script run over both files. 

       

      Do let me know how it goes. 

  • ChantalW's avatar
    ChantalW
    Contributing User
    3 years ago

    It seems to have worked for file 1 but has put file 2 into not responding.

    And can you tell me please how to change it from quarterly to fortnightly?  It has made quarterly the new default for payroll.  

    • Melisa_D's avatar
      Melisa_D
      Former Staff
      3 years ago

      Hi ChantalW, 

       

      Sorry for the delay in my response, did you still need assistance with this ? If you do, please let me know. 

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