re payroll category error
Hi there - during the last fortnight pay run - a relatively new employee who had only started a couple of weeks prior to that, was given Time off in Lieu. This payroll cateregory has already been se...
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Hi Feebie
Thank you for posting.
You would need to check how the Time in Lieu category is created. There should be an Entitlement Category and two Wages Category: Time in Lieu Earned and Time in Lieu Taken. When the employee takes the time off, you will enter the hours in the Time in Lieu Taken and the base hourly amount will automatically reduce based on the number of hours entered.
The best way to check is for you to get an Entitlement Balance Summary report. Go to Reports menu > Index to Reports > Payroll tab > Entitlements group > Balance Summary. This would show you the Hours Accrued and Taken. This Help Article, Time in Lieu, has all the details you need and can be used as a helpful guide.
Please feel free to post again. I'm happy to assist further.
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Hi Sean
Thanks for the reply, but the issue is not with the way the TOIL is set up. TOIL was set up at least a year or more ago for other employees - and works fine.
The problem is, when I was in the process of doing the new employee's pay, I had advised the practice manager that the employee had gone under the hours that they were supposed to be working - that's when I was asked to put it in as Time off in Lieu taken. As this new employee hadn't previously been "added" to TOIL when we set up their employee card, while I was processing the pay, I used the drop down "add category" added the Time off in Lieu taken, and paid the 1.75 hours that way. No error message came up at the time of processing - everything seemed fine. It wasn't until the following fornight, when I processed that employee again - and this time for TOIL earnt. When I checked the balance of the Entitlements - only the TOIL Earnt was showing .- not the previous time taken
When I went back to the transaction thru the wages journal and opened it up - thats when the error message appeared. That's when I realised that the original TOIL taken did not record properly. I thought to delete the pay and redo it, but MYOB wouldn't let me delete it (see the story from my original post).
So - I have changed the balance to be correct, but wasn't sure if I needed to do anything with the original pay that had the error message on it.
Thanks :)
Hi Feebie
If you did a manual adjustment already it should update right away on ATO's side once you make another Pay Run or you can do a void pay to update any changes that you've made. A reason why you weren't able to delete the pay is because it has been sent to the ATO already and the only option is to reverse. Moving forward, I suggest that if you need to make changes, it is better to either delete or reverse a pay. If you need a guide on deleting or reversing a pay, here's a Help Article on Changing a recorded pay.
Thanks Sean_DC for the reply - much appreciated.
However, I could not delete, nor could I reverse the transaction because it was saying that the category was missing. A catch 22 really. I did the manual adjustment, and have since done another payrun (or two..) - so I'm hoping now it all comes out in the wash and doesn't come back to bite me come end of fin yr!
