Forum Discussion
We are also having major problems with YTD finalisation for 4 terminated employees. I have tried everything I can think of including unterminating them in ATO STP reporting and reactivating them in the system (not unterminating them in MYOB just reactivating their cargs. I have checked all payroll categories and their classifications are correct and STP is accepting the $0 update , but these employees are all showing as $0 gtross pay which is incorrect. 3 were pre STP2 and 1 was post STP 2 all other employeees, terminated or otherwise are fine.
Please help as this is getting urgent and we need to roll the Payroll year
I'm having the same problem with the ATO Verification Report. It is out by the gross salary of 1 terminated employee.
I've hit the "undo" for termination on the ATO reporting side as well as the MYOB side, and then run the report again, but it made no difference.
The MYOB moderator's advice is to finalise the terminated employee, even if the verification report is incorrect. I'm not keen to do this...
MYOB needs to get onto this, as the 14th is looming!
- Tracy83 years agoExperienced User
I had the same issue, and this is how I fixed it. Remove the tick from "inactive" employees, delete their termination dates (make sure you save the changes) and run a zero pay run for 30/06/2022. Everyting then matched up. I think it was something to do with employees that were terminated prior to the introduction of STP2. Hope this helps
Looking for something else?
Search the Community Forum for answers or find your topic and get the conversation started!
Find technical support and help for all MYOB products in our online help centre
Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.