Forum Discussion

rebecca5's avatar
rebecca5
Experienced User
2 years ago

Read Only- I need help ASAP

We have updated our payment information and there are still issues with our account. I can only have a read only file. This has happened a few times since we updated our information. Can someone pl...
  • Earl_HD's avatar
    Earl_HD
    2 years ago

    Hi rebecca5  

    So I can take a look into this for you. Can you please send me a private message with the following information: 

            * Serial number
            * Company name
            * Email Address and Full name

    Regards,
    Earl.

rebecca5's avatar
rebecca5
Experienced User

Hello,

 

The online version is still read only and the desktop version will not let me confirm the file and kicks me out.

Earl_HD's avatar
Earl_HD
MYOB Moderator
2 years ago

Hi rebecca5  

So I can take a look into this for you. Can you please send me a private message with the following information: 

        * Serial number
        * Company name
        * Email Address and Full name

Regards,
Earl.

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