Forum Discussion

TriciaWaters's avatar
TriciaWaters
Experienced User
4 years ago

Reversing a payroll entry

I have processed an employee with the wrong tax amount taken out via AccountRight, Payroll function.  This has been sent to the ATO.  Note that I do not have auto EFT payments set up so the correct a...
  • Tracey_H's avatar
    Tracey_H
    4 years ago

    Hi TriciaWaters 

     

    Thanks for your post. To reverse a payroll transaction:

     

    1. go to Find Transactions, find that pay transaction and open it by clicking on the zoom arrow
    2. click on Edit and select Reverse Transaction

       

    3. If the pay being reversed is a cheque or electronic payment, a message will be displayed advising it will be recorded as cash. Click Yes to proceed.

    4. Click OK to the following confirmation message:

    5. Click Record to process the reversal.

    6. When prompted to declare the reversal to the ATO, enter the name of the Authorised sender and click Send.

    You can find these step-by-step instructions in this help article: Changing a recorded pay

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

BNS's avatar
BNS
Contributing User

Hi Tracey,

 

I am not being given the option to reverse a payroll run. I can select Delete Transaction but then I get an error message telling me I need to reverse the transaction. STP has been accepted by the ATO.

 

Any ideas?

Tracey_H's avatar
Tracey_H
Former Staff
4 years ago

Hi BNS 

 

Go to Setup>>Preferences>>Security tab and make sure Transactions can't be changed; they must be reversed is ticked. Then follow the steps above to reverse that payroll transaction. Once a payrun has been accepted by the ATO it does need to be reversed.

 

Please let me know if you need further help.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

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