Forum Discussion

TSS1's avatar
TSS1
Contributing User
6 years ago

Single Touch Payroll rejected

Hi I have registered STP and ask my manager to notify ATO with the software number, but he notify ATO after I lodged weekly payroll. Now ATO rejected my weekly STP report, what should I do now? 
  • bungy15's avatar
    bungy15
    6 years ago

    Hi TSS1 

     

    The first payrun will stay rejected, you can’t delete an STP report so you just need to ignore it now.

     

    Even though we need to send each individual payrun, the ATO’s main concern is that the YTD amounts are correct. Each time we send a report it updates the YTD amounts and overrides the previous report sent. So when you sent the second report, it overrode the rejected report and updated the YTD amounts. 

     

    The ATO look at the time and date stamp for each report, that’s when the report was sent not the payrun dates, and they take that as the most recent report. If you send an old report, they will assume it is the most recent report and your YTD amounts will be reverted to that payrun, making your YTD amounts incorrect.

     

    If you download a copy of the accepted report, you will see that the YTD amounts are the total of both payruns. As long as your YTD amounts are correct, you don’t need to do anything else.

     

    Deleting a payrun in MYOB won’t flow through to STP. If you make an error in a payrun, fix the mistakes in MYOB, then when you declare your next payrun they will be fixed through STP. Or you can fix the mistake in MYOB, then process $0 pays to create an update event and fix the error in STP.

     

    Hope this clarifies it for you 😊

    Tracey

bungy15's avatar
bungy15
Ultimate Cover User

Hi TSS1 

 

STP updates the YTD amounts each time you declare a payrun. So when you process your next pays the rejected payrun will be included.

 

Cheers

Tracey

TSS1's avatar
TSS1
Contributing User
6 years ago

Thank you so much for your reply.

 

Second payrun has processed and show me 'accepted', but the first payrun still show me 'rejected'. 

 

Do I need to delete the first payrun and redo? Or waiting until it changes to 'accepted'?

  • bungy15's avatar
    bungy15
    Ultimate Cover User
    6 years ago

    Hi TSS1 

     

    The first payrun will stay rejected, you can’t delete an STP report so you just need to ignore it now.

     

    Even though we need to send each individual payrun, the ATO’s main concern is that the YTD amounts are correct. Each time we send a report it updates the YTD amounts and overrides the previous report sent. So when you sent the second report, it overrode the rejected report and updated the YTD amounts. 

     

    The ATO look at the time and date stamp for each report, that’s when the report was sent not the payrun dates, and they take that as the most recent report. If you send an old report, they will assume it is the most recent report and your YTD amounts will be reverted to that payrun, making your YTD amounts incorrect.

     

    If you download a copy of the accepted report, you will see that the YTD amounts are the total of both payruns. As long as your YTD amounts are correct, you don’t need to do anything else.

     

    Deleting a payrun in MYOB won’t flow through to STP. If you make an error in a payrun, fix the mistakes in MYOB, then when you declare your next payrun they will be fixed through STP. Or you can fix the mistake in MYOB, then process $0 pays to create an update event and fix the error in STP.

     

    Hope this clarifies it for you 😊

    Tracey

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