Forum Discussion

Learoy's avatar
Learoy
Experienced Cover User
2 years ago

SMSF new Clearing House

We use MYOB Accountright and one of our employees has changed over to a SMSF.   When I went to update their payroll details it appears that I have to sign up to Pay Super & use MYOB's super clearin...
  • Doreen_P's avatar
    Doreen_P
    2 years ago

    Hi, Learoy 

     

    Thanks for your response.

     

    Using MYOB's clearing house is just an option. You can still use a different clearing house of your choice. However, in order to create a Self-Managed Super Fund within the system, you may need to sign up to Pay Super. In addition to that, without using the Pay Super service a Self-Managed Super Fund cannot be created as part of software limitation.

     

    If you will be using a different clearing house, make sure that when you create the Self-Managed Super Fund, please do not tick the box that says "Pay directly from AccountRight". 

     

    Please let me know if you require any further assistance with this.

     

    Best regards,

    Doreen

Doreen_P's avatar
Doreen_P
MYOB Moderator

Hi, Learoy 

 

Thanks for your post.

 

If a Self Managed Super Fund needs to be set up, you may need to sign up to Pay Super so that the option to create a Self Managed Super Fund will be available. To do this, kindly check The Help Article Set up superannuation funds for more information.

 

Please let us know if you require any further assistance with this.

 

Best regards,

Doreen

Learoy's avatar
Learoy
Experienced Cover User
2 years ago

Hi Doreen,

 

Thank you for your reply.

 

Why should we have to use MYOB's clearing house ?

 

The rest of our employees will go through our normal process via our bank and the ATO SBCH. Even those who have a SMSF. 

 

Regards,

Learoy

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 years ago

    Hi, Learoy 

     

    Thanks for your response.

     

    Using MYOB's clearing house is just an option. You can still use a different clearing house of your choice. However, in order to create a Self-Managed Super Fund within the system, you may need to sign up to Pay Super. In addition to that, without using the Pay Super service a Self-Managed Super Fund cannot be created as part of software limitation.

     

    If you will be using a different clearing house, make sure that when you create the Self-Managed Super Fund, please do not tick the box that says "Pay directly from AccountRight". 

     

    Please let me know if you require any further assistance with this.

     

    Best regards,

    Doreen

    • Learoy's avatar
      Learoy
      Experienced Cover User
      2 years ago

      Hi Doreen,

       

      Thank you so much for your help & the explanation. Now that I understand that I can still process all our employees the same way is a big help. 

       

      Thanks again.

      Learoy

    • Learoy's avatar
      Learoy
      Experienced Cover User
      2 years ago

      Hi Doreen,

       

      I have just tried to enter the new SMSF for our employee and I can enter all the information, but as soon as I untick the "Pay directly from AccountRight" all the information I just entered is lost. 

       

      It appears that I have to leave "Pay directly from AccountRight" ticked. Which is not want I want to do.

       

      What should I try now?

       

      Regards

      Learoy

      Doreen_P wrote:

      Hi, Learoy 

       

      Thanks for your response.

       

      Using MYOB's clearing house is just an option. You can still use a different clearing house of your choice. However, in order to create a Self-Managed Super Fund within the system, you may need to sign up to Pay Super. In addition to that, without using the Pay Super service a Self-Managed Super Fund cannot be created as part of software limitation.

       

      If you will be using a different clearing house, make sure that when you create the Self-Managed Super Fund, please do not tick the box that says "Pay directly from AccountRight". 

       

      Please let me know if you require any further assistance with this.

       

      Best regards,

      Doreen


       

      • Doreen_P's avatar
        Doreen_P
        MYOB Moderator
        2 years ago

        Hi, Learoy 

         

        Thanks for getting back to us. 

         

        Kindly untick first the "Pay directly from AccountRight" before entering the necessary details. Please let me know how it goes.

         

        Best regards,

        Doreen

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    2 years ago

    Hi Learoy 

     

    Thank you for the update. We're glad to hear you have this issue resolved. Please don't hesitate to reach out to us again by starting a new post if you need help in the future. We are more than happy to assist.

     

    Cheers,

    Princess

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