Forum Discussion

Trusted Cover User

5 years ago

STP not matching MYOB Report

Hi,

I have one employee who finished up in Sept, and his Gross, PAYG & Super were correct and balance with MYOB. When I run the EOY Verification Report , his final pay does not seem to be calculated in the EOY and his final amounts for Gross,PAYG & SUper are now incorrect, despite having an accepted STP Report of his final pay.

Is this an ATO error ?

AccountRight Live

EOP

Payroll

KerryW1
5 years ago
Soultion:
1. Delete termination date for that employee on STP first
2. Do $ 0 Pay run through MYOB ( make sure all 30/6/20)
3. Once accepted by ATO - Amount then came through as correct - YEAH !

renee14
5 years ago
Hi

I have a similar issue - I have two e'ees that have incorrect gross pays. My GL and Payroll Register match but not STP. I have found the week it relates to by manually checking each week and checking YTD calculations compared to payslip and STP.

I have talked to someone at helpdesk and they said to put through a NIL pay. Did that but no update. Have you tried that?

I also have an issue where a terminted e'ee has not come over at all!

Renee
- KerryW1
  Trusted Cover User
  5 years ago
  Hi Renee,
  
  yes just talked to the help desk and did the $0 pay run- the STP report I ran after submitting is showing the Correct Amt for the Employee, but the YTD Verfication Report still showing the incorrect amt. :(
  
  So I have unterminated him from the STP file and hoping it might push it through? fingers crossed!
  - KerryW1
    Trusted Cover User
    5 years ago
    nothing has changed after $0 pay run , still losing the last pay ? Anyone got any solutions?
    After Original pay run in SeptAfter $0 pay run yesterdayReport on YTD Verification