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Clairecs's avatar
Clairecs
Cover User
7 months ago

STP Software ID has changed

In the last 2 days i now have 3 files rejecting STP lodgements all saying the Software ID is invalid.  Previously lodged STP reports in March were fine - STP is now asking me to setup  again - "Get S...
  • Doreen_P's avatar
    7 months ago

    Hi clairecs,

     

    Thanks for your post.

     

    Upon checking, if you're receiving an error such as invalid software ID when lodging to STP, I would recommend setting up the STP again by clicking the 'Get Started' button. This is to make sure that the ATO has the correct and updated software ID of your file.

     

    As per your question, if there's been any recent update, we haven't received any updates yet or if there's anything that happened.

     

    Feel free to post again anytime if you require further assistance. 
     
    If my response has answered your inquiry, please click "Accept as Solution" to assist other users in finding this information.

     

    Best regards,

    Doreen