Excellent. Thanks David. Yes, this worked and the funny thing is I remember this happening last year and I had completely forgotten! There should be a note somewhere in MYOB for this anomaly. Thanks again. Ros
Hi All,
If you're having issues with finalising and receiving an error message "Something went wrong", you may refer on this Community Forum post. Kindly clear your AccountRight cache, log out and log back in. If this doesn't work, may I know when you receive this error. In what page of the STP reporting center screen when this error came up? How many employees do you have? If you have a large staff data base, and received the error you'll need to submit by batches.
Best regards,
Doreen
Hi Doreen,
Thanks for your reply. I cannot find MYOB Cache in my system. Could it now be called something else? See attachment. I have approx 30 employees and have uploaded a few at a time. There are now about 4 that I can't upload. I tick the employee details on the EOFY Finalisation page and then press notify and send to ATO. This is when I get the 'Sorry' error message.
