2 years ago
STP2
Getting ready for STP2.... When I click on 'Get Started" in the Payroll Reporting Section, it takes me to this browser- see attached I am unable to get in using normal passwords / logins etc.....
Hi Michelle3769
Welcome to the Community Forum. Can you check on the user setup that your email is linked to a user ID correctly?
To do this go to; Setup > User Access > Highlight your user ID > ensure 'This user will sign on with a my.MYOB account' is selected.
If it is set up correctly and you are still unable to open the reporting center, can you please send me a Private Message with the below details so I can take a look into this for you:
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.