HI ElkaS
Thanks for your post. Due to other circumstances, we have disabled Pay super processing at this time. We do hope to have that process back in place soon. We do apologise for the inconvenience caused.
With regard to the authorisation message, this is being looked into by our teams.
**edit**
I have just seen a response where you are stating super processing has been disabled?
So can I process oour super or not???
Thanks
Hi, we have also had super payment issues. We have had our super returned to us, yet there were no errors & yet nothing states why it was returned.
We reversed the super payment & resubmitted it, now for it to come up stating the above message that it needs to be authorised - yet there is no where for anyone to be ablelto authorise it.
We have enven checked our bank, where there is also no where for anyone to authorise.
Can you pelase advise what is going on?
Everything was working fine before MYOB changed how they are now paying the super?
The service that facilitates our superannuation payments has been re-enabled, as such, super payments are being processed.
With regard to the message asking for a second authoriser. Our teams are investigating this, in the meantime, you can simply click ok and ignore it and the payment will be processed.
Please let me know if you need further help.
Hi Tracy, when the super payment will reach superfunds? We paid on 11 February. It is 2 weeks today. Where do you keep the money meanwhile. Could you just refund them if you are unable to process the payment?
