Forum Discussion

Fung280996's avatar
Fung280996
Experienced User
4 years ago

Superannuation payment processing

Hi I am having trouble to send superannuation to an existing AMP account. Keep getting message "Superfund detials entered invalid"
  • Komal_S's avatar
    Komal_S
    4 years ago

    Hi Fung280996 


    This fund is available in the system with the following details. Please create a new fund in the system by going to Lists>>Superannuation Funds, give it a different Name to distinguish from the previous fund, link it to the employee's card, and then try processing the payment again :

     


    Let me know how you go on. 

Komal_S's avatar
Komal_S
MYOB Staff

Hi Fung280996 

 

Can you confirm the fund ABN and USI so we can check the details on our end. 

Fung280996's avatar
Fung280996
Experienced User
4 years ago

Hi Komal,

 

ABN 78 421 957 449

USI AMP0195AU

 

Thanks.

  • Komal_S's avatar
    Komal_S
    MYOB Staff
    4 years ago

    Hi Fung280996 


    This fund is available in the system with the following details. Please create a new fund in the system by going to Lists>>Superannuation Funds, give it a different Name to distinguish from the previous fund, link it to the employee's card, and then try processing the payment again :

     


    Let me know how you go on. 

    • Fung280996's avatar
      Fung280996
      Experienced User
      4 years ago

      Thank you, Komal. It works!

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.

 

Related content