Forum Discussion
Hi KESAu
This error is typically caused by creating a payment summary after the payroll year has already been closed.
There are 2 options as a workaround:
- If you used set up STP before 1/7/21 you can remove the finalisations, then run a payrun for $0 to send the information through (More detailed instructions: Changing a pay after finalising with Single Touch Payroll).
- You can restore a backup from before your first payrun of the 2022 payroll year (instructions: Restore your company file)
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Hello Samara,
We were not using STP before 1/7/21.
What implications does restoring a company file have on all other financial data?
To complicate things further I have now set up STP and do not have an option to process the group certificates for the 20/21 financial year.
Kind Regards
- SamaraM3 years agoFormer Staff
Hi KESAu
When you Restore a backup of your company file, it will give you 2 options of where to save the file; in a library on my computer or on my network or Online with Accountright Live.
As long as you choose to save the file in the AccountRight library, it will not change your current file that is stored online. You can create your Payment Summary on that file, then once it has been created go back to using your live file.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
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