Forum Discussion

Brendan2021's avatar
Brendan2021
Experienced User
4 years ago

team kiosk employee login photos are not viewable. "Something went wrong" error

The team kiosk app seems to take the photo's at employee login, but they have never been viewable on any browser. I see elsewhere this is a common problem but what I don't see is a solution.  Is the...
  • LLSH's avatar
    LLSH
    3 years ago

    Well I am looking at Tanda. I will have to research a few I think as we have so many variables with staff hours. I don't want it to take longer than it already is.

Melisa_D's avatar
Melisa_D
Former Staff
4 years ago

Hi Brendan2021, 

 

Thanks for your post. This is something our teams are investigating, so I can pass on your details can you please send me a private message with the following information:

  • Serial number 
  • Email address you use to sign into MYOB Team 
  • File ID of your file (This can be found by going to Help > About MYOB AccountRight)
  • Confirmation of the version of the tablet you are using the app on 
  • Confirmation on what happens when you sign into team.myob.com via different browsers to view the photos, does it work ?

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