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DebWright's avatar
DebWright
Contributing Cover User
2 years ago

Unable to change the payment method 'pay from account' on wage transactions

Hi Celia_B  Good Day! This is in regard to the issue that I posted last time and I would like to seek for your help and assistance.  I've been trying to change the Pay from account from Electro...
  • Julie_A_C's avatar
    Julie_A_C
    2 years ago

    hi DebWright Celia_B 

     

    If you can not edit the transaction due to the super being paid for these people it is BECAUSE you have used the pay liability window to process them and not as suggested with a spend money or general journal.

     

    The easiest way to maybe do what you want is to record an entry for each person. So for J Ormsby enter a spend money transaction dated 5/4/23, tick electronic payment , make the amount NEGATIVE $1,820.00 and allocate to the cash at bank account.

     

    Then go to prepare electronic payments, tick the negative amount and positive amount, with the pay from account being the cash at bank.  okay the warning you get regarding a negative disbursement.

     

    Click bank file and cancel out when it wants to save the file after it says it will record the transaction.

     

    You should then see the amount disappear from the prepare electronic payment screen and then it will appear in your bank rec to reconcile.

     

    Do the same for the other employees.

     

    Please let me know how you go with it. 

     

     

DebWright's avatar
DebWright
Contributing Cover User

Hi Julie_A_C Celia_B 

Thank you so much for your response. I believe you are right as I realized that the only transactions that I'm unable to edit are those with superannuation payable that have been paid by my client as shown below.

However, could you please let me know how (steps) how I can delete the pay liability entries for me to able to change the payment from account for these greyed transactions shown? The only option I have is to reverse the transaction and it won't still let me edit or change the payment from account.

Am I missing anything? Apologies for the inconvenience and appreciate your help.

Thank you so much.

Best Regards,
Zhenna

Julie_A_C's avatar
Julie_A_C
Ultimate Cover User
2 years ago

hi DebWright Celia_B 

 

If you can not edit the transaction due to the super being paid for these people it is BECAUSE you have used the pay liability window to process them and not as suggested with a spend money or general journal.

 

The easiest way to maybe do what you want is to record an entry for each person. So for J Ormsby enter a spend money transaction dated 5/4/23, tick electronic payment , make the amount NEGATIVE $1,820.00 and allocate to the cash at bank account.

 

Then go to prepare electronic payments, tick the negative amount and positive amount, with the pay from account being the cash at bank.  okay the warning you get regarding a negative disbursement.

 

Click bank file and cancel out when it wants to save the file after it says it will record the transaction.

 

You should then see the amount disappear from the prepare electronic payment screen and then it will appear in your bank rec to reconcile.

 

Do the same for the other employees.

 

Please let me know how you go with it. 

 

 

  • DebWright's avatar
    DebWright
    Contributing Cover User
    2 years ago

    Hi Julie_A_C Celia_B 

    I really appreciate your help. I already created the spend money transaction, entered a negative account and ticked the electronic payment and allocated it to cash at bank account. However, when I opened the Prepare Electronic Payments, I realized that the Cash at Bank account is not available in the 'Pay From Account', the only one showing is the liability account as shown below. 

    Is there anything I should do so the Cash at Bank should appear and be used in the pay from account? And so I can do the next steps which is to tick the negative amount and positive amount, with the pay from account being the cash at bank?

    Sorry and thank you so much for your help, patience, and understanding.

  • Julie_A_C's avatar
    Julie_A_C
    Ultimate Cover User
    2 years ago

    Hi DebWright 

     

    Sounds very strange that you haven't got the option there, but check that the account type for cash at bank is set up as account type.

     

     

  • DebWright's avatar
    DebWright
    Contributing Cover User
    2 years ago

    Hi Julie_A_C Celia_B 

    Thank you so much! This is to inform you that I was able to clear the negative amounts in electronic clearing account and reconciled the transactions as well.

    You are amazing! Thank you so much for your help!

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 years ago

    Hi DebWright 

     

    Thanks for updating us.

     

    Thanks for letting us know about this. Glad to hear that the issue has been resolved. Please feel free to post if you need further assistance. We'll be more than happy to assist.

     

    Best regards,

    Doreen

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