DeeFry
2 years agoExperienced Cover User
URGENT HELP : Entitlement Balances
Hi, when reading the Entitlement Balance Detailed report, Hrs from pays do not balance with Card Balance. What causes this and how can if be fixed.
Hi DeeFry
Thanks for your post. Since your Entitlement Balance Details report doesn't match the Hours from pay with the Card balance, The Help Article Resolving a difference in Entitlement Balance reports (Australia only) as mentioned by vidario1 will provide you the steps on how to fix it depending on scenario that is related to your situation.
Feel free to post again. I'm happy to assist you.
If my response has answered your inquiry please click "Accept as Solution" to assist other users find this information.
Cheers,
Cel