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finance1833's avatar
finance1833
Contributing User
5 months ago

Used Final Pay facility - superannuation incorrect

I followed the steps for Processing Final Pay in your Support documents. I used myob selected AL and AL loading headings. The AL Loading did not calculate superannuation. This is incorrect and in ...
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Earl_HD's avatar
Earl_HD
MYOB Moderator
5 months ago

Hi finance1833,  

Thanks for your post. I would recommend on visiting this help page: Checking and adjusting superannuation . This page guides you through the areas you need to check, and how to adjust incorrect superannuation amounts.

Feel free to post again, we're happy to help!

Regards,
Earl

  • finance1833's avatar
    finance1833
    Contributing User
    5 months ago

    Hi Earl,

    This is actually a MYOB Final Pay glitch.

    It had to be reversed, the final pay calculated avoiding the MYOB Final Pay Option.

    It has been escalated to your development team.

    Regards

    • Earl_HD's avatar
      Earl_HD
      MYOB Moderator
      5 months ago

      Hi @finance1883, asd 

      Thanks for letting us know that it has already been escalated. If you have any further queries, please feel free to start a new post, and one of us will be happy to assist you.

      Regards,
      Earl

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