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Rach80's avatar
Rach80
2 years ago

Can't access Accounts List to make changes

Hi, I'm currently using AccountRight for study and I have activated a 6 month trial account for the course. When I try to make changes in the Account List it wont let me do anything and an error mes...
  • Isaiah_C's avatar
    Isaiah_C
    2 years ago

    Hi Rach80,

     

    Thank you for your patience. I'll be closing this thread now. If you still have any concerns, please feel free to post in our Community Forum.

     

     

    Please let me know if you need further help.

     

    Kind regards,

    Sai

Isaiah_C's avatar
Isaiah_C
MYOB Moderator
2 years ago

Hi Rach80,

 

Thank you for the post and welcome to the Community Forum! I appreciate you in providing a screenshot of the error and for doing some troubleshooting steps. My apologies for the inconvenience it may have caused, and I'll do my best to help you in resolving this. Sometimes, we need to check for windows updates. All PC software relies on Windows to run smoothly. If Windows isn't up to date, it can affect all your programs, not just AccountRight. You can view the error details as well by clicking the View error details button so we can troubleshoot the specific error that will show. Error: Something's gone wrong and AccountRight needs to close, has detailed information and instructions to assist you with this.

 

 

Please let me know if you need further help.

 

If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

 

Kind regards,

Sai

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