Forum Discussion

mistyben's avatar
mistyben
Experienced User
9 months ago

MYOB desktop version

I've just been advised that as a loyal user and recommender of MYOB since the 1990's, because my serial number is a "professional partner"  serial number it will be cancelled and my client's data fil...
Liz_A's avatar
Liz_A
Valued User
9 months ago

Hi mistyben 

 

This sounds very unusual as I would expect that you have a perpetual licence for your Serial Number, regardless of being a Professional Partner. I had been been a Partner up until 2011 when I stopped paying MYOB because I hated the new versions of MYOB and I have continued using my MYOB v19 files (40 in total) ever since, which I confirm when required. I can process clients who are online with their own subscriptions by downloading the new versions but I don't personally need a subscription.  It is possible you are being coerced into paying for subscriptions that you don't need but I'm sure a Moderator on here could confirm whether you have to change or not..........

 

Cheers

Liz

  • mistyben's avatar
    mistyben
    Experienced User
    9 months ago

    Hi Liz

    thanks for your comments below. 

    You prompted me to search back in my archives and I found where i purchased the MYOB program with my credit card back in December 2003. 

    • Liz_A's avatar
      Liz_A
      Valued User
      9 months ago

      Hi mistyben 

       

      If MYOB do continue to say your SN will be cancelled, then please email me at majubawest@hotmail.com as I may have a solution for you.

       

      Cheers

      Liz

      • mistyben's avatar
        mistyben
        Experienced User
        9 months ago

        thank you Liz

        will keep you posted

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