MYOB desktop version
I've just been advised that as a loyal user and recommender of MYOB since the 1990's, because my serial number is a "professional partner" serial number it will be cancelled and my client's data fil...
Forum Discussion
Hi mistyben I had a phone call yesterday from MYOB telling me the same thing. I didn't take the call as it was actually a public holiday in Qld yesterday. After listening to the the MYOB rep left, I am rather peeved to say the least. I purchased a full serial number over 20 years ago and the information I had when I became a professional partner was that my serial number was perpetual as I purchased prior to becoming a Professional Partner. I only have a few clients using version 19, so it isn't like MYOB are going to make a lot of money by forcing my clients into online versions that they do not want online. Only 1 of them uses payroll anyway and the STP is being handled, legally, by 3rd party software. MYOB wouldn't make any money anyway, as my clients would rather use a spreadsheet than sign up to any MYOB offerings. I suspect it is just another ploy by MYOB to coerce people into the subscription model. Some here on the forum know full well that I have proof that MYOB business plan is to get everybody into a subscription model. Then they can increase the subs whenever they want more profit (all the time) as it will be extremely hard for their clients to move elsewhere.
Liz (BAS Agent and C. Dec.)
Hi Beach
It appears that you are still paying MYOB as a Professional Partner and the others who have been told this are also Cover users. I cancelled my Partner membership years ago and haven't heard a peep from MYOB about cancelling so it does feel like coercion of Cover/Partner users. I seem to recall, that you are aware of the history with MYOB trying to force users onto their subscription model and the backtracking that resulted after threats of a Class action. There is still a third party option to confirm if MYOB does decide to ignore their previous commitment to continue confirmation of perpetual files. I still have MYOB v13.5 as well, so could revert to this version if necessary :)
Cheers
Liz
Hi Liz_A . I don't pay MYOB anything other than a couple of client subscriptions on their behalf.. My file is still the desktop version as I have no need for the online rubbish either..lol. I already have the 3rd party confirmation tool, but have sent MYOB a 'please explain' email anyway. It is such a disappointment that a software company I used to love and recommended to so many people now treat me like the enemy. They have literally made thousands out of my recommendations over the years. I won't be recommending them any more. Yes, I also have installation files for most of the older versions in case I need to look at any very old files for clients. Thanks for your input.
cheers,
Liz B
Hi Beach , I didnt do the best job of explaining this previously, so hopefully I do better this time!
The files that you have wills till operate offline using a v19 AccountRight application.
If you want them to be online, that is where you have the offer available to move them to a subscription.
I think what happened is that our systems have the previous partner programs showing as a 'product' (even though the product is AccountRight)
With the older program closing, so too is the 'product' in our systems.
But because the files themselves are ultimately a v19 AccountRight file, you should simply be able to import a backup of these into a desktop app for V19 and continue using them offline for free.
Hopefully you will get a good reply to your email as well.
But there should really be no cause for alarm with this change
Hi Beach. I have wasted 3 hours now trying to figure out what is happening i.e. I can not open my AccountRight V19.16 data files - it comes up with "initialisation error". I have removed the program from my computer and reinstalled it and still the same issue. Have MYOB done something in the last few days to disable the use of V19.16? I have been using the desktop version of this program for about 32 years!! I have a couple of clients that I need to pay the online subscription for due to SMTP but some that I don't and today I can not open my V19.16 files. Is that what happend to you?
If you can't resolve it via Liz B's solution or searching the web, then contact FGH Tables for a solution - they do charge a fee but are really good with solving Classic issues. I use them for many client problems.
Cheers
Liz
