Forum Discussion

BV_Medical's avatar
BV_Medical
Experienced Cover User
5 years ago

Problem lodging BAS

I am unable to lodge my BAS through MYOB, i get this message; We’re having some technical problems and can’t open this activity statement right now. Please try again later. I have upgraded to 2020....
  • Tracey_H's avatar
    Tracey_H
    5 years ago

    Hi BV_Medical 

     

    I'm sorry to hear that you are experiencing this. I have sent you a private message with information on this. To access your private messages click on your avatar in the top right corner and select the envelope icon.

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Tracey_H's avatar
Tracey_H
Former Staff
5 years ago

Hi BV_Medical 

 

I'm sorry to hear that you are experiencing this. I have sent you a private message with information on this. To access your private messages click on your avatar in the top right corner and select the envelope icon.

 

Please let me know if you need further help.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

  • redrose's avatar
    redrose
    Contributing Cover User
    5 years ago

    I have the same problem!!!!!!!!!!!!

    This is getting very frustrating. 

    Why not share the solution publicly! 

    I have tried all the above "fixes"   

    Please HELP US .

    • Tracey_H's avatar
      Tracey_H
      Former Staff
      5 years ago

      Hi redrose 

       

      I have sent you a private message. You can access your private messages by clicking on your avatar in the top right corner and select the envelope icon.

       

      Please do let me know if you continue to have issues.

       

      • redrose's avatar
        redrose
        Contributing Cover User
        5 years ago

        Thank you for repyling so quickly.

        As stated previously I have upgraded to 2020.3  

        Ive also checked GST detail Report and Payroll catorgories 

        To no avail!!! 

         

        What else can I do ??? Please ???? 

        I have so many to do that this is taking a lot of time

         

    • Narid's avatar
      Narid
      5 years ago
      redrose wrote:

      I have the same problem!!!!!!!!!!!!

      This is getting very frustrating. 

      Why not share the solution publicly! 

      I have tried all the above "fixes"   

      Please HELP US .

       

      • Tracey_H's avatar
        Tracey_H
        Former Staff
        5 years ago

        Hi Narid 

         

        This issue has been resolved for most users by making sure you have upgraded to 2020.3. Then in the Sign In window please make sure that the option Link this User ID to your my.MYOB account is ticked. Once this is ticked you should be able to lodge your BAS.

         

        undefined

         

        Please do let me know if you need further help.

  • LilBuddha's avatar
    LilBuddha
    5 years ago

    I am havng the same problem not being able to lodge BAS. Any help fixing wuld be grateful. Thanks

    • Tracey_H's avatar
      Tracey_H
      Former Staff
      5 years ago

      Hi LilBuddha 

       

      I have replied to your private message. Please do let me know if have any further issues.

    • Sharyn2's avatar
      Sharyn2
      5 years ago

      I am having the same problem, l can't lodge my activity statement. It says we are having technical problems and can't open the activity statement

      • Tracey_H's avatar
        Tracey_H
        Former Staff
        5 years ago

        Hi Sharyn2 

         

        I'm sorry to hear that you are experiencing this. I have sent you a private message which you can access by clicking on your avatar and selecting the envelope icon.

         

        If you need further help please do reply to my private message.

  • kittydes66's avatar
    kittydes66
    5 years ago

    Hi

    I am having problems logding my BAS.

    We’re having some technical problems and can’t open this activity statement right now. Please try again later.

    Please help

     

    Thanking you 

    Toni

     

     

    • Tracey_H's avatar
      Tracey_H
      Former Staff
      5 years ago

      Hi kittydes66 

       

      I've sent you a private message which you can access by clicking on your avatar and selecting the envelope icon.

       

      If you need further help please do reply to my private message.

  • David_E_Box's avatar
    David_E_Box
    Partner
    5 years ago

    We are also having an issue and many clients of ours who lodge their own BAS are as well.  Can you please send me the solution

    Cheers David

    • Tracey_H's avatar
      Tracey_H
      Former Staff
      5 years ago

      Hi David_E_Box 

       

      I have sent you a private message. If you need further assistance please do reply to that private message.

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