Forum Discussion

Megan_L's avatar
Megan_L
5 years ago

Problem Lodging BAS

I am receiving this message when trying to access my latest statements. I have uninstalled and reinstalled version 2020.3 and shut down numerous times. This problem has been at going on at least for ...
  • Komal_S's avatar
    Komal_S
    5 years ago

    Hi Megan_L 

     

    When you login to your company file, please ensure that in the Sign In window,"Link this User ID to your my.MYOB account" is ticked. Once this is ticked, you should be able to lodge your BAS.

     

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    If the issue is still not resolved, send us your serial number by a Private Message so we can investigate further.

Komal_S's avatar
Komal_S
MYOB Staff
5 years ago

Hi Megan_L 

 

When you login to your company file, please ensure that in the Sign In window,"Link this User ID to your my.MYOB account" is ticked. Once this is ticked, you should be able to lodge your BAS.

 

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If the issue is still not resolved, send us your serial number by a Private Message so we can investigate further.

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