I can confirm this is now working.
Hi leibholdqpbc,
Thank you for your post.
If you are receiving this error, I would advise you to reload the activity statement, to do this:
If you're not able to open the BAS, check that the ATO has been provided the correct Software ID. This help article, Get ready to lodge activity statements online, has information more information on this.
Let me know how you go, happy to help.
Where is the mystery
Hi leibholdqpbc,
Please use the below screenshot as a guide for the above steps:
1. Check the date the data was last updated (next to "update from ledger")
2. Click Update from ledger
3. Check the above date has now been updated (next to "update from ledger")
4. Continue to lodge the return
If you cannot see the above options in your BAS window, would you please advise at what point exactly this error occurs for you?
Let me know how you get on.
At the screen - when it changes from myob to the web based logon, we get the myob waiting symbol.
After a while - about how long it takes to write this note - maybe more.
We get a screen that says
No screen like you suggest.
If I click on an item on the list, the choices are -download or revise
Nothing has changed on either end (ATO or MYOB) from the sucessful use in November.
I wil lgo through and check but it is concerning when nothing changes and things stop working
