Hi
We import the hours that our guys work through import timesheets. Therefore I need to have the ordinary hours on the standard pay tab as zero so that they do not get a double up of paid hours. I have found that sometimes when chages are made to the employees card eg change of rate of pay or in the last instance added child support for a deduction the 38 hours that they work automatically goes back in there and the zero is over ridden. It doesn't seem to happen on everything and has been missed a couple of times resulting in the person being paid 76 hours in one week instead of 38. This has caused a real problem this time because of the child support and the guy not getting any pay next week so the Child support deduction is all out of wack, also I guess it causes tax paid problems.
I would love to see this glitch fixed as it is a real problem.
I have called the help desk and they have advised that it is just something in the back end of the software I there is no solution as yet.
We are using Accountright plus
Kind regards
Rose Boyle
