Yes I to would really like to see email & sms option in place of the old word.doc mail merge. The fact that the card files have customer lists & custom fields allows for some very creative use of these fields for email &/or sms messages. This is an area that MYOB AR already has which sets it apart from Xero & QB online, it is one which is crying out for development and exploitation.
I would like to be remind customers that they are due for a new appointment using email/sms, this would be great for any business who provides recurring services which may be a longish time period between appointments eg motor mechanics for annual rego checks or car servcing. Bookeepers who provide year end services to certain clients. etc.
A further enhancement would be to to allow a customer to book themselves in for the next appointment, along the lines of Timely. Whether using this software or one developed by MYOB where a customer could book an appointment which adds a sales order into the system. Plus plus plus there are many more enhacements along these lines which would really set MYOB AR apart from the others.
Related Content
- 3 years ago
- 12 months ago
- 3 months ago