We are running AccountRight Premier and our email programme is Microsoft Outlook 2010. We often email purchase orders to suppliers, and invoices to customers.
Is there any way to generate a ...
Hi
This is an excent idea but you should consider that outlook has 2 options for emails. The first is a simple confirmation that the email got to its destination (Request a delivery receipt) and the second is confirmation that the email was read (request a read receipt).
Some users do set the second option to not respond -see kelly81 who is correct bu tthe first option provides no choice and at least provides some comfort that the email made it to their system.
As out look is not the only email system used by business, it is also an issue for myob programmers to be outlook centric.
A work around for out look users is to take yourself offline and have myob do its email stuff which will generate the emails into your outbox. You can then open each one (a nightmare if lots of emails) and individually insert option for return receipts then send them. This is ok for small batches I would think.
I think myob should have both options availabe (delivery confirmed as well as read receipt).