Enviro2and Oz83 There's a tiny almost invisible 'enter manually' link - not even a tick box. Did you find that? We think it stops the automatic email. One of my colleagues just had the same issue as you despite the heads up I gave her the other day.
MYOB, via Princess_R It would make a lot more sense to have this as an OPT-IN rather than an OPT-OUT. It makes us look really unprofessional when we've already requested all this information, to then have a generic poorly-worded email (at least the last example I saw) be sent to that new employee.
This change is an exceptionally bad design and implementation. That tiny link should at least be at the top of the window not in the bottom left where no-one looks for anything.
I'm scoring this one minus 10 out of 10 with a big thumbs down.
- 5 months ago
Thank You, that works, I didn't see that link. I've been leaving the email blank and filling in later but we shouldn't need to do this work around. I agree that onboarding shouldn't be the default setting. I'm particularly uneasy that the employee's reply to the onboarding request overrides what I have already entered from their signed employee declarations.
- 4 months ago
I could have sworn I clicked the Enter details manually (maybe I just unticked the box) but the employee still got the email to fill in details and has now received multiple emails. I'm trying to figure out how to turn it off. I also unticked the "Provide access to employee benefits" box.
- Enviro24 months agoExperienced User
Hi
Yes you do need to do both as I also found out.
We use AccountRight
To turn off the emails to the employee, open your file via the web from the home page, then choose payroll tab on the left hand side. You should then see a box titled Employee information requests. You can delete it there. It will ask you if you want to delete in full but don't choose that option.
Hope this helps you.
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