I have recently started using the In Tray facility, which I thought was useful, however have discovered a fairly major glitch in the system. In brief, once you have added a pdf document to a purchase, it will not allow you to add another document. I have entered an employees expenses into the system, and scanned in his expense form. Then I needed some receipts for office equipment (capital expenditure) which I know will be needed by our accountants at a later date. He forwarded these separately, however MYOB will not allow me to add these receipt pdf's once there is a document already in there. I see this as a complicated and time consuming task as documents don't always come through at the same time. It needs the facility to store other information.
MYOB have advised you can only have 'one' document so I would need to scan all receipts together - which is obviously not ideal, or practical.
Please can you look at this?
Also - now that we have 2 company files I cannot email the pdf's straight into the in box, it needs to be dragged and dropped in. This is easy enough, but the emailing was easier so I hope they address this soon also.
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