Sean_DC
2 years agoMYOB Staff
Hi Matty72
Generally, if there are long periods of inactivity after you've logged into the file, you will be logged out and be asked to log in again despite the maximum of 12 hours ticked. This is for security purposes. But, just as jenniek mentioned, which is regarding the User ID and Password, you can link that to your my.MYOB and would not usually ask you to enter it all the time when you have an online file. 2FA should also have the option to trust the device for 30 days and should not ask you every time you log in. Please make sure it is ticked.
We'll relay your idea/feedback to the relevant team, but please note that this has no time frame and votes will be monitored by the developer team.
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