TrudiMelbMem's avatar
TrudiMelbMem
Experienced Cover User
3 years ago
Status:
New

Pay Bills: Additional fees field

Hi, as we pay many bills via credit card to take advantage of points earning, it would be great if there was a Credit Card Fee box to enter the charge into, similar to the Finance Charge box in the Pay Bills window. This could be linked directly to the bank fees or credit card fee expense account and would save extra processing when paying bills already entered in MYOB (as opposed to a Spend Money transaction). Currently we have to go into the supplier and add a transaction for the value of the cc fee and then go to pay bills and pay it altogether inclusive of the cc fee. A finance charge type of window for a credit card fee would be brilliant! Thanks.

 

'Credit card fees when paying bills"

Purchases
  • TrudiMelbMem's avatar
    TrudiMelbMem
    Experienced Cover User
    7 months ago
    Hey HDG I see what you mean. We're a small company so we don't place much emphasis on purchase orders. Obviously not the solution, but here's hoping MYOB can do something!
  • TrudiMelbMem's avatar
    TrudiMelbMem
    Experienced Cover User
    7 months ago
    Hey Shella, If you're always striving to improve, why can't my idea be implemented? You can see that there's a lot of support for it already. We want to see these suggestions implemented. Actions speak louder than words.
  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    7 months ago

    Hi HDG,

     

    Thank you for your post.

     

    We appreciated your effort in sharing your experience with trying out TrudiMelbMem workaround! It's always helpful to hear from users like you who are testing out different solutions. If anyone else has given it a shot, feel free to chime in with your experiences as well. I encourage everyone to keep on voting for this idea, as it's a crucial step in helping our developers prioritize feature requests for future enhancements. Your input makes a real difference!

     

    Feel free to create a new post if you need further assistance.

     

    Cheers,

    Princess

  • HDG's avatar
    HDG
    Experienced Cover User
    7 months ago

    Yes i've used the credit card fee as the finance charge but it creates a separate bill and purchase order number which i then have to go back in and change the purchase order number 

     

     

  • Shella_A's avatar
    Shella_A
    MYOB Staff
    7 months ago

    Hi HDG,

     

    Thank you for sharing your thoughts. We understand that dealing with supplier credit card fees can be a challenge. At MYOB, we're always striving to improve and make things easier for our customers. We do offer various payment options, including direct credit card payments. We're also keeping up with the changes in the finance world and constantly working to enhance our systems. Your feedback is crucial and will help us improve our services.

     

    In the meantime, feel free to post again anytime you require further assistance.

     

     

    Kind regards,

    Shella

  • HDG's avatar
    HDG
    Experienced Cover User
    7 months ago

    Oh yes definitely. I'm so sick of having to do a spend money for my credit card payment fees from suppliers.  Who the hell even uses finance charges? Sure another box can be put in that area. The world of finance is changing MYOB and you are not moving with the times or your putting to much enery into other programs and forgetting how you got where you are. Look after your core customers!

  • TrudiMelbMem's avatar
    TrudiMelbMem
    Experienced Cover User
    2 years ago

    I might have a work around. I point the Finance Charge in Linked Accounts to my CC processing fees expense account and it seems to work. After you've paid something with a credit card fee, enter the full amount and pop the cc fee in the Finance Charge box and it'll create the expense for you. I've only just tested it once and it seemed to work.

     

  • H-TS's avatar
    H-TS
    Trusted User
    2 years ago

    I reckon we'll all be retired before this is implemented but we can continue dreaming.

  • HDG's avatar
    HDG
    Experienced Cover User
    2 years ago

    Oh YES PLEASE! We have been asking for this for ages as it's so relevant in this current climate of paying suppliers. 

     

    Surely it wouldn't be a huge fix.