- AyrExperienced Cover User
It would be really amazing if we could change the way a payment is made on an order - as you cannot delete it and fix a mistake after you turned it into an invoice? Yet you can fix a payment error on a recorded invoice??? And if you load a quote and accidentally used the invoice and change it at the top it deletes all the info you have typed in on a CASH invoice.... drives everyone crazy. I always e-mail my quotes to customers and yet you cannot pick the individual forms like quote, order or invoice to decide what you want to do with it e-mail or print. It would be fantastic if you can set it up under preferences to e-mail quotes (not print it - or whatever you need for your business) as we save it and too late - have to go back in to e-mail again.... every day maybe 10 times..... but we print our invoices and dont want that to jump to email either.....
- AyrExperienced Cover User
Please give an option to hide these transactions - can be very confusing. Also when I tried to record the reversal It would not let me do it saying cannot record in a locked period? Yet the period was locked until End of april 20 for the BAS we completed? I had to unlock the period to record that entry. This is not the first time I have issues with locked periods and had to unlock before as MYOB is reading the period wrong.
- trioplumbExperienced Cover User
Good afternoon
"We're very excited to announce that the ability to delete or hide reversed Pay Super payments is coming in our next release AccountRight 2020.2. "
This doesnt seem to have happened - can you please advise if it is coming soon. I would like to hide a reversed payment so I am not tempted to authorise again further down the track
kind regards
....Jennifer
- AlipeckCover User
Even though I have downloaded the new update - I still cannot see how to hide/delete the reversed payments. I have double paid superannuation because of this problem and then when I try to contact a Payroll specialist at MYOB to sort it out I am left waiting on the phone for hours! It is ridiculous that this cannot be resolved. I have even had super contributions paid not allocated to pay periods. The MYOB super "system" is not a system at all! Please please fix this mess.
- Chris_OACBCover User
Thank you for the ability to have the status changed to reversed for those transactions that have been authorised and paid and then need reversing. I hope this ability will soon extended to payments that have not been authorised yet. Ideally we can stop erroneous payments by reversing/deleting before someone authorises. It is risky leaving having the status as 'pending authorisation' when the amount is not actually owing.
- CloudMindAccUltimate Cover User
Awesome thanks Suja_P for updating us. I look forward to never having to deal with this again :smileyvery-happy:
- Geoff_ColwillExperienced Cover User
Hooray!!!!!!!!!!
And thanks for the bit about patience :-)
- Suja_PFormer StaffStatus changed:OpentoComing Soon
We're very excited to announce that the ability to delete or hide reversed Pay Super payments is coming in our next release AccountRight 2020.2.
We acknowledge that this has been a long time coming and thank you for your patience.
- JoeWExperienced Cover User
Closely related - reversing a failed super payment needs to also unset the super being marked as paid in the relevant reports.
- AlyCover User
Can we please have the ability to delete superannuation payments from the Manage Payments screen if they have been reversed.
I used an incorrect bank account, had to reverse transaction and redo and I still have the reversed transaction as showing 'Pending Autorisation'. Seems irrelevant to have a reversed transaction still sitting there which appears to be actionable.
Thanks.
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