- JitCover User
I would prefer to have reversed superannuation payment taken out of the manage payment area or greyed out.
A reversed payment should never be available for accidental authorisation in manage Payment window.
I use MYOB Account Right 2020.4.2 version, which still doesn't have the ability to hide or delete reversed "pending authorisation" super payment.
- AnthonyRizzoExperienced Partner
It's now September and 2020.3 and I cant see this functionality ever having made past the "release notes". Am I looking in the wrong place?
These days it appears to me that accounting software is becoming way too restrictive and controlling without any flexibility for the real world. I raised this issue back in 2015 and cracked open a bottle of champagne when I heard the news it was going to be implimented in 2020.2, could have allocated that bottle to an actual achievement of sorts.
Call me critical but at the end of the day, the Devs really need to consult with partners in the real world who use the software in real-live situations. Doesn't help to ask us questions like "what are the common mistakes you notice occur when using the software in the real world so that things can be put in place to allow a simple way to back-out these mistakes?"
- RemonExperienced User
Come on MYOB, this issue is back to 2014!!
- Suzi_ByromContributing Cover User
I do wonder why we bother when it seems to take literally years for some things to be actioned/completed. It's incredibly frustrating particularly when we were were told it would be fixed - yet here we are, we've had the upgrade and still the issue exists.
Whilst processing a Pay Superannuation today I was flagged to correct an email address for an employee (to which I had to remove a 2nd email address) ... but in doing so I hadn't realised that the Payment No (which I'd been entering in manually to correct a numbering issue from back in early 2019) along with my notes listed in Memo had both reset to default.
Now the OCD part of me would dearly like to process a Reversal to correct these two minor issues but at the same time I know that this will just create potentially another much bigger issue with a bogus "Pending Authorisation" status ... so instead I've chosen the lesser of two evils [insert palm face]
Come on MYOB ... please get this sorted!
- ShelleyHilanExperienced User
I'm a little confused. The "Delete Pay Super" selection is in the menu (not greyed out), yet it does nothing. I am using AccountRight 2020.2.
- JudeS1Contributing User
I have this release but still can't delete or hide the Pay Super Payments batch that has been reversed?
Can you advise if this has updated yet?
I strongly support the option to delete or hide reversed paysuper payments. This would significantly reduce the risk of accidentally authorising a payment that was previously reversed. Wasn't this option going to be included in the 2020.2 update?
- RemonExperienced User
Hello,
It seems that this feature is not included in AccountRight 2020.2. Am I right?
Regards,
Remon
- Trav9999Experienced Cover User
We're very excited to announce that the ability to delete or hide reversed Pay Super payments is coming in our next release AccountRight 2020.2.
I believe I have version 2020.2, but can't see how this can be done... what am I missing?
Related Content
- 3 years ago
- 5 years ago