We need to be able to delete remittance advices that aren't sent out, whether to be printed or emailed. I have a list that goes back to 2015, and have been told there is no way I can delete them. W...
Totally agree... I took over my role in a company that hadn't tidied their system for many years and I had a list back to 2008 (much of the information had been purged, but remittance advice still in lists) to clean through both printed and emailed.
I changed the email address in all the card files of those on the email log to my email address (while documenting the correct email address to add back into card files) and then sent all aging remittance slips in the email log to myself. It was thousands, then had to delete emails recieved and sent and then change card files back.
then I printed off all those sitting in the print log as PDF's to make them disappear.
It took far too much time and there was huge room for error in doing it. Finally I have clean logs that I can not manage and keep up to date. Sigh.