BPAY surcharge

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MicheleMichel wrote:

Hi

When is MYOB going to give us the option of adding a surcharge to an invoice paid by BPAY or letting us remove that option of payment- it is a serious and expensive oversight!

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i agree.....weve been caught out a few times. :manfrustrated:

Hi MicheleMichel, and LCrowhurst,

Thank you so much for your post and my apologies for the late response.  

Thank you so much for your suggestion. I recommend showing your support here on the AccountRight Idea Exchange titled "Online Payments: BPay Surcharge." This is where we will also share any future updates related to this topic. Your support can make a significant difference. 

Please do let us know if you have further queries and one of us will be happy to assist you!
Regards,
Earl

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MicheleMichel wrote:

Hi

When is MYOB going to give us the option of adding a surcharge to an invoice paid by BPAY or letting us remove that option of payment- it is a serious and expensive oversight!

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I agree, BPAY is incredibly expensive.

Would be nice to be able to choose which online payments we would like to offer, rather than an all or none approach.

I agree!  It's getting beyond a joke - time to complain to feedback@myob.com and ACCC.

Hey MicheleMichel

We’ve taken your feedback onboard. We are working to improve online invoice payments and provide greater control when it comes to selecting your preferred payment options. 

*Edited 30/07 with new information below in bold

The ability to turn off BPAY is coming in a couple of weeks, please keep an eye out for emails & in product messaging to inform you of this change.

Cheers, Amanda. 

Hey MicheleMichel 

These changes are now live across AccountRight and MYOB Business! More information can be found on this page! If you have any further questions, feel free to reach out.