Sue_Ashby's avatar
Sue_Ashby
2 years ago
Status:
Open

Payroll reports to be sorted by SURNAME

WHY HAS THERE NOT BEEN AN UPDATE IN HOW PAYROLL REPORTS ARE SORTED IN BUSINESS ONLINE VERSION.  NO BUSINESS SORTS BY FIRST NAME, ANYONE IN BUSINESS WOULD KNOW THAT. HOW RIDICULOUS

  • Leneth_A's avatar
    Leneth_A
    Former Staff
    2 years ago

    Hi Sue_Ashby, 
     
    Thanks for your post. I would like to extend to you a warm welcome to the Community Forum.


    We thank you for your effort in sharing your suggestions and feedback with us. We understand the importance of your concern for the payroll reports to be sorted by surname and we apologize that you are facing issues due to the absence of this functionality. We are grateful for your patience, and we truly value your contributions to our community. Please be assured that we will pass along your request and feedback to the team. 
     
     
    Feel free to post again anytime you require further assistance. 
     
    Cheers,  
    Leneth

  • Poolies's avatar
    Poolies
    Contributing User
    12 months ago

    I'm not sure who authorised this upgrade but it wasn't a Bookkeeper or Wages Clerk.  No alpha sequence on pay report, a fundimental BASIC function.

    Smartly are a great Payroll system I was only staying on this one as it was in situ when I started the job, considering all historic reports and old payslips are defunct... we may look at changing.

  • 1300HOTAIR's avatar
    1300HOTAIR
    Experienced Cover User
    11 months ago

    Totally agree - Its a 101 rule - no filing is done using the first name ALWAYS the surname - it cannot be that difficult to fix 

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    11 months ago

    Hi ALl,

    Thank you for your message, and I apologize for the delay in getting back to you. We've taken note that this particular function isn't currently available in our system. Rest assured, we'll be passing this along to the relevant team for further review and for future consideration. Your patience is greatly appreciated, and we sincerely apologize for any inconvenience this may have caused.

    In the meantime, feel free to post again if you have further queries and one of us will be happy to assist you.
    Regards,

    Earl

  • Julia_Berkhout's avatar
    Julia_Berkhout
    Super Cover User
    9 months ago
    any update on when this "Upgrade" is to be done. It should never have been changed to first name order to begin with
  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    9 months ago

    Hi ALL,

    Currently, this matter has been forwarded to our development team for future consideration. In the meantime, please don't hesitate to reach out again if you have any additional questions, and we will gladly assist you.

    Regards,
    Earl 

  • jiajarka's avatar
    jiajarka
    Contributing User
    3 months ago

    Whats happening with this.  I have six Johns and really frustrating that I can not sort by surname on online version of payroll.  AccountRight desktop is soooo much better.