Banking: Emailing Receipt option
It would be great to be able to email receipts to customers when you receive their payment, at the moment you can only print and I find this waists time and paper. (The email remittance feature works great so why not have an email receipts option too.) Thanks110KViews589likes360CommentsRemittance Advice: Separate email address
As email is coming more into play, companies are wanting EFT Remittance advice sent direct to accounts and orders sent direct to sales. Are more email addressesable to be added. Or can this already be done without having to change the address each time. "Add ability to send to multiple email addresses at once from inside MYOB software"32KViews104likes38Comments
Email: Ability to set senders email address for Outlook
Hi, the fact that Myobautomatically uses Default emailaccount in Outlook is totally wrong move. Lets say that we have 5 email account in OUTLOOK, default is FRED@ and the one that I need to use for Invoicing is ADMIN@. I am sending invoice via MYOB that will automatically use FRED@ in my Outlook. Does that make any sense? NO. It does not. How hard would that be to configure MYOB to be able to set whatever account in my OUTLOOK will be the MYOB account? I know that your answer is going to be this: You can set default ADMIN@ and when you use OUTLOOK without MYOB, you can choose your account FRED@ manually. This would be veryunproductive and very hard to manage. The reason why you have to make the feature ,, CHOOSE OUTLOOK EMAIL ACCOUNT,, available is that people can use appropriate outlook email account with different email signatures. 99.99% companies havemultiple emails. Please let me know what you think....:-) Have a good day Fred "Outlook Email Default for MYOB"28KViews123likes35Comments
Sales: Email message character limit increase
Being limited to approximately 256 characters for invoice and statement Email Message text is not friendly. I would like to include a lot more detail in the Email message area for statements and invoices. 1000+ characters would be nice. Another feature that would be nice would be to have; 30 day, 60 day and 90 day Email statement templates (email message content). i.e. when performing a statement run if you have a 30 day, 60 day and 90 daytemplate in the system, any clients with monies outstanding in the 90 day column automatically receives the 90 day email template, people with monies over 60 and under 90 get the 60 day email template etc.Obviously the 90 day template would be informing the client that we are about start getting verynasty. 60 day template would signify that we are terminating services, and30 day template would be requesting that the account be paid promptly. "Email message content + Email statement templates"18KViews67likes29CommentsEmail: SMTP servers to email
At the moment, my understanding is that MYOB relies on MAPI to send e'mails and if you are using an e'mail that does not use MAPI API's you have to save reports as, say PDF, and manually send by e'mail. As a user who chooses not to use Outlook for various reasons, I set up the MAPI settings in Windows Control Panel, but still MYOB does not send my e'mails. Could someone please explain why MYOB will not allow me to enter my SMTP settings and connect to my mail server with alternative APIs - such as the CDO set? Supporting only MAPI appears to be very restrictive to users who need to use software other than Outlook and must create more support calls than is necessary - not to mention unhappy users. Thanks. "Please can we use SMTP servers to send e'mails from MYOB"17KViews15likes18Comments
Sales: Email Packing Slip
Hi. We try and minimise the amout of paper we use in the office. It would be really great if I can email packing slips to the guys in the warehouse rather than just being able to print them. I am currently printing them to a PDF writer and then manually attaching them to an email. A one step process in AccountRight Plus 2012.9 would make things so much easier. Thanks, Jo "Ability to Email Packing Slip"10KViews30likes16Comments
Email: Read Receipts
We are running AccountRight Premier and our email programme is Microsoft Outlook 2010. We often email purchase orders to suppliers, and invoices to customers. Is there any way to generate a Read Receipt to let me know that the recipient of the sent email has read the email? Even if I set this up as default in Microsoft Outlook 2010 settings, it does not generate a Read Receipt if I email through MYOB. We are sure that there would be numerous other people that would benefit from this change, if it can be made. "Email Read Receipts"9.6KViews11likes14Comments
Email: Compose email in Outlook but don't send yet
Please add an option in MYOB AccountRight Live (and any other versions) to disable automatic sending of emails in Outlook. I believe it would be very benefitial for users to be able to change/customize the contents of the email in Oultlook prior to hitting the send button. This would allow the user to select a custom signature (other than the default one), attach other files easily, add CC and BCC's to the email or other contacts stored in Outlook, and send a proper nice looking HTMLmessage. I currently have a workaround for this using an Outlook VBA script, but I believe this should be an inbuilt option.3.4KViews9likes1CommentEmail: Incorporated Mail Client
I thought, since I am in the same boat with quite a few others regarding the inability for MYOB to utilise the 64-bit mail client, if MYOB could incorporate their own mini mail client into the software itself. In our business, as part of our sales software is an inbuilt (send only ) mail client that e-mails reports using the card information held within the software. In our domain situation we only have to allow the out-going from this software as it does not receive e-mails this is then handled by the default mail client on which-ever computer/account. I am sure, with the clever programmers you have on staff, that this is not something that would be overly difficult or time consuming and would obviously solve quite a few issue's, frustrationsand negative comments that seem to be floating around regarding your software. To be perfectlyhonest, we are at the point that if this isn'trectified soon wewill be changing to another accounting package after twelve years of using your product. "Incorporated Mail Client"
Being able to send a bulk email to all employees.
It would be great to be able to send email notifications to specified employees. You could tick a box for those that you would like to email. Make a template for the email (like invoicing) and send! This would be handy for sending out memo's such as notifying employee's that there payroll summary is completed and available for viewing, or if you wish all employee's to complete a new form, or to notify them of something. It would be handy if you could attach PDF documents to the email also.
