Teams app
I have some staff that are unable to view the timesheets entered in MYOB teams. It has started to become very distressing, as they are expecting a certain amount in pay. They are unable to view their entered timesheets, and worked shifts have not been entered. This results in a decrease in wages they are expecting for that week. How can this issue be resolved?
MYOB Teams app v desktop pay week start
I have just started implemented MYOB Teams to staff. Our payroll week commences on a Friday. In the browser I have checked (yes I saw posts on ensuring the browsers payroll settings are correct) it is set as Friday. then when I go to approve timesheets the week is correct. BUT if I try to approve timesheets through the app on my phone the pay week starts from Monday. Frustrating as its easy for me to approve on app on phone (Android) even though I pay through desktop. I would have thought the Teams app should be compatible with what you have as default in payroll settings regardless of where you open it.Opening balances - new business
Hi all, 24 hours ago I found that entering opening balances into newly created (education trial) businesses for study purposes was working fine. However since late last night, the error appears when trying to enter any sales or expenses opening balances: Opening balances from a previous financial year may not be changed for P&L categories. This error is appearing no matter what the financial year setting is. Is anyone else experiencing this issue? Thanks!
Custom Form Allow Access to People User Licence
Hi I have a custom screen that needs to be available to users that only has the People User licence. On the Access Rights by Licence Type screen, it shows me the form is Revoked and no matter what I change with regards to roles, it makes no difference here. How do we go about allowing custom forms to be accessible with specific licence types? Thanks
PROFIT & LOSS for Header Job
Hello, i have myob accounting v13, and i put many job list like this 10000 Project 1 11000 Location 1A 11100 Site 1AA 11200 Site 1AB 12000 Location 1B 12100 Site 1BA 12200 Site 1BB 13000 Location 1C in myob accounting v13 and v19 only can report P&L Site 1AA, but i want to create report for Location 1A and Project 1 also.. how can i handle this?Rec Reports showing old Cleared cheques.
Hi, On my Reconciliation Reports it continually shows past cleared cheques and cleared deposits. The entries are all related to the same bank statement which I went bank to in case it wasn’t checked off as cleared . I’ve even done a post rec with no entries but when I go to Print Report the entries are still there . Any suggests will be most welcome.
Other Income and Other Expense
Hello I am trying to create a chart of accounts but for other income and other expense I can't set up account type. I click create account, then tick header account account type other income. Next is the parent header select options but when I click the arrow there is no option to chose. Same for expense account. Please advise ConnorMYOB Invoice APP
Hi MYOB Team We have Accounts Right 2024.8.1.5 running on our laptop - $141.00 pm We run a mobile SERVICE industry business with iPhone & iPad away from the office. Last Thursday the old version of the MYOB Invoices App stopped working on our Apple Devices. I installed the new MYOB Invoice App - I can see our paid and outstanding invoices but cannot create a new invoice as our contacts won’t update. Error message "Something's gone wrong. Tap below to try again. click on TRY AGAIN. and receive the same error message. We need the MYOB app to work flawlessly to operate our business as carrying a laptop in our vans is not an option. Any advice would be appreciated Thanks Robyn
Cannot create the correct hierarchy of accounts, need to reset opening balance afterwards
Hello, I am a student working on an assignment. I am trying to set up a hierarchy of accounts as given in the problem statement, but MYOB is not allowing me to change the account type and level of both the sub-header and detail account. Please see the images attached. Once I can correct the hierarchy, I will need to reset the opening balances as well. Kindly help.
Jury Duty - processing the refund
Hi - I have a staff member who I paid for Jury Duty. This has now been refunded in full by the court (Western Australia) and I need to know how to process the refund in MYOB. I set up a separate wage category (Jury Duty payment) when I processed the Jury Payment to the employee in payroll. How do I record the refund? Thanks Kate
