Forum Discussion

Jcohen's avatar
Jcohen
2 months ago

lost 2FA from phone, how to reset

I am the admin and I can't seem to help my team member to reset 2FA as she can't login to MYOB to change.

 

How do I go about helping?

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 months ago

    Hi Jcohen,

     

    You can reset the 2FA and set it up on a new phone by logging into My Account. Here's a link for more detailed steps to assist with your concern.

     

    Best regards,

    Doreen

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