Forum Discussion

ESTELLEPL's avatar
ESTELLEPL
2 years ago

My file needs to be reset

I keep getting the message "Backup in progress"

  • Doreen_P's avatar
    Doreen_P
    2 years ago

    Hi, ESTELLEPL 

     

    Thanks for your post, and welcome to the MYOB Community Forum.

     

    We were able to run a fixed script on your company file. Kindly log out and then log back into your account to see if the error message will appear again. 

     

    Please let us know if you still require any further assistance with this. We are happy to assist you.

     

    Best regards,

    Doreen

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 years ago

    Hi, ESTELLEPL 

     

    Thanks for your post, and welcome to the MYOB Community Forum.

     

    We were able to run a fixed script on your company file. Kindly log out and then log back into your account to see if the error message will appear again. 

     

    Please let us know if you still require any further assistance with this. We are happy to assist you.

     

    Best regards,

    Doreen

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.