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jojolamor's avatar
jojolamor
Contributing User
2 months ago

Accidently closed off financial year - ooops!

Hi there - I accidently closed off my financial year - I've unlocked the date so can work in there from 1 April '24 but I keep getting prompted that the financial year is closed.

 

Is there anyway to undo this - surely! Looks like I'm not the first one.

 

I've tried restoring - but that didn't work - it was still closed - so obviously my back-up over-rode the earlier one - whoopsie (again)!

 

My excel spreadsheet is feeling very comforting right now and just starting up on MYOB on 1st April 2025 instead - which is not an issue - and I might feel more confident with it!

 

Cheers and thanks in advance for any help! 

Jo :)

  • Doreen_P's avatar
    Doreen_P
    28 days ago

    Hi there jojolamor,

     

    You're welcome. Feel free to post again if you encounter any issues in the future. We're here to assist.

     

    Best regards,

    Doreen

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 months ago

    Hi there jojolamor,

     

    Once a financial year is closed in MYOB, it can't be undone, but you're able to unlock the date, which allows you to enter transactions. Regarding the prompt you've received that the financial year is closed, you can check the assigned role to you, making sure that the access to "Transact in Closed Financial Years" is ticked. In addition, try to restore the backup again. You can also check this link for more information on transacting in a closed financial year.

     

    Best regards,

    Doreen

  • jojolamor's avatar
    jojolamor
    Contributing User
    28 days ago

    Thanks Doreen - okay so as I thought - oh dear, I won't be doing that again - I've read the link you've supplied and yes had done all that but will just work in the closed finanical year - now I know for sure that it cannot be unlocked!

    I need glasses - I honestly read 'close' as 'chose' - the online MYOB is much clearer to read now I realise I can work on that instead.

    Thanks for taking the time to answer my question! 

    • Doreen_P's avatar
      Doreen_P
      MYOB Moderator
      28 days ago

      Hi there jojolamor,

       

      You're welcome. Feel free to post again if you encounter any issues in the future. We're here to assist.

       

      Best regards,

      Doreen

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