Forum Discussion

wwu's avatar
2 years ago

Cannot change login (Login name already exists I116_30000)

Hi team,   Can you please help to change my login email address?    
  • Leneth_A's avatar
    Leneth_A
    2 years ago

    Hi wwu
     
    Thanks for the update on this and thank you for the information you have provided via private message. Apologies for the delay in responding and we are thankful for your patience and understanding. 
     
    I have checked your account and fixed the issue on our end. You may now try to log in again. 
     
     
    Please do let us know how you go, and feel free to post again anytime you require further assistance. 
     
    If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information. 
     
    Cheers, 
    Leneth