Forum Discussion

JeffHarsh's avatar
JeffHarsh
Contributing User
12 months ago

Cannot log in - Backup in Progress

Hello,    Please help urgently   I have tried multiple time to log in this morning & keep getting the same message.   Back up in progress this complany file is currently backing up you can si...
  • Celia_B's avatar
    Celia_B
    12 months ago

    HI JeffHarsh,

     

    Thank you for your post. 

     

    We are sorry to hear about your experience when you logged in to your account. I have set your company file back to active. Can you please try to log back in? You should be able to access your file.

     

    If you still need assistance with this, please feel free to create a new post. We are happy to help. 

     

    If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

     

    Kind Regards, 

    Cel

     

Lynaway's avatar
Lynaway
9 months ago

I am having the same issue. I cannot work. 

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    9 months ago

    Hi Lynaway,

     

    Thank you for the post. I've replied to one of your posts. Please send me a private message and provide all information needed so I can further assist you.

     

     

    Hoping for your response.

     

    Kind regards,

    Sai

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